Effective Date: 1 September 2025
1. Introduction
ONNYBODY® is owned and operated by Mahina Group Limited. We are committed to protecting your privacy and handling your personal information responsibly. This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal information when you visit our website www.onnybody.com or use our services. By accessing or using the Website, you consent to the practices described in this Privacy Policy.
2. Information We Collect
We may collect various types of information when you visit our Website or interact with our services, including:
a. Personal Information: This may include your name, email address, postal address, phone number, payment information, or any other information you voluntarily provide when creating an account, making purchases, subscribing to newsletters, or contacting us.
b. Technical Information: We may collect information that your browser or device sends whenever you visit the Website, including your IP address, browser type and version, device type, operating system, the pages you visit, time and date of visits, referring websites, and other technical data.
c. Cookies and Tracking Technologies: We use cookies, web beacons, and similar tracking technologies to collect information about your online activities and preferences. You can control the use of cookies through your browser settings.
d. Marketing and Communications Data: Information about your preferences in receiving marketing communications and your communication preferences.
3. How We Use Your Information
We may use your information for the following lawful purposes:
a. Service Provision: To provide, operate, maintain, and improve our Website, products, and services, including processing orders and managing your account.
b. Communication: To respond to your inquiries, provide customer support, send transactional communications, and deliver newsletters if you have subscribed.
c. Marketing: To provide you with information about our products, services, promotions, and other offerings that may be of interest to you. From time to time, we may also communicate with you about other Mahina Group brands and their products or services.
d. Analytics and Improvement: To analyse Website usage and trends, monitor the effectiveness of our marketing efforts, gather demographic information, and improve our services.
e. Legal Compliance: To comply with applicable laws, regulations, and legal processes.
4. Disclosure of Your Information
We may share your personal information with third parties in the following circumstances:
a. Mahina Group Companies: We may share your information with other brands within the Mahina Group for business operations, marketing, and service provision purposes. We will not add you to another brand’s database though. Learn more about Mahina Group here >
b. Service Providers: We may engage trusted third-party service providers to perform functions on our behalf, such as website hosting, payment processing, shipping, email delivery, and data analysis. These providers have access to personal information only as needed to perform their functions and are contractually obligated to maintain confidentiality.
c. Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the transaction.
d. Legal Requirements: We may disclose your information when required by law, court order, government regulation, or to protect our rights, property, or safety, or that of others.
e. Consent: We may share your information with your explicit consent for specific purposes.
5. Your Rights and Choices
Under New Zealand and Australian privacy laws, you have the following rights regarding your personal information:
a. Access and Correction: You may request access to your personal information and ask us to correct any inaccuracies.
b. Opt-Out: You can opt out of receiving marketing communications from us or other Mahina Group brands by following the unsubscribe instructions in our emails or contacting us directly.
c. Data Portability: You may request that we provide your personal information in a structured, commonly used format.
d. Deletion: In certain circumstances, you may request that we delete your personal information, subject to legal and operational requirements.
e. Complaints: You have the right to lodge a complaint with the Office of the Privacy Commissioner in New Zealand or the Office of the Australian Information Commissioner if you believe we have mishandled your personal information.
To exercise these rights, please contact us at hello@onnybody.com.
6. Data Security and Retention
We implement reasonable technical and organisational measures to protect your personal information from unauthorised access, disclosure, alteration, or destruction. However, no method of transmission over the internet or electronic storage is entirely secure, so we cannot guarantee absolute security.
We retain your personal information for as long as necessary to fulfil the purposes outlined in this Privacy Policy, comply with legal obligations, resolve disputes, and enforce our agreements.
7. International Data Transfers
Your personal information may be transferred to and processed in countries other than your country of residence. When we transfer personal information internationally, we ensure appropriate safeguards are in place to protect your information in accordance with applicable privacy laws.
8. Changes to this Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other operational factors. Your continued use of our services after the effective date constitutes acceptance of the revised Privacy Policy.
10. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact us at:
Email: hello@onnybody.com
Company: Mahina Group Limited (T/A ONNYBODY®)
Website: www.onnybody.com
For privacy-related complaints, you may also contact:
- New Zealand: Office of the Privacy Commissioner (www.privacy.org.nz)
- Australia: Office of the Australian Information Commissioner (www.oaic.gov.au)
Effective Date: 1 September 2025
By accessing or using the Website, you agree to comply with and be bound by these Terms. If you disagree with any part of these Terms, please do not use the Website.
1. Use of the Website
a) You are responsible for ensuring that your use of the Website complies with all applicable laws and regulations.
c. You agree not to engage in any activity that could harm, interfere with, or disrupt the functioning of the Website.
d. You may not use the Website for any unlawful purpose or in violation of these Terms.
2. Products and Services
a. All product descriptions, images, and pricing information are provided for general information purposes and are subject to change without notice.
b. We reserve the right to modify or discontinue products at any time without prior notice.
c. Product availability may vary, and we cannot guarantee that products will be available when ordered.
3. Orders and Payment
a. By placing an order, you make an offer to purchase products subject to these Terms.
b. We reserve the right to accept or reject any order at our discretion.
c. Payment must be made in full before products are dispatched unless otherwise agreed.
d. All prices are displayed in the currency specified on the Website and include applicable taxes unless otherwise stated.
4. Subscriptions
a. When you purchase a subscription, you'll receive repeat deliveries based on the subscription duration and frequency that you select.
b. Your payment details will be stored securely and you'll be charged for each delivery according to your selected payment schedule.
c. Subscriptions will continue until cancelled by you through your account settings or by contacting us.
d. You can modify, pause, or cancel your subscription at any time by logging into your account or contacting hello@onnybody.com.
e. We'll send you notification emails before each scheduled delivery.
5. Shipping and Delivery
a. Delivery times are estimates only and may vary based on location and availability.
b. Risk of loss and title to products pass to you upon delivery to the shipping address you provide.
c. We are not responsible for delays caused by shipping carriers or circumstances beyond our control.
6. Returns and Refunds
7. Promotions and Discounts
Promotional pricing and discounts will be clearly marked on the Website with original prices struck through or applied via promotional codes. Each promotional offer is subject to specific terms and conditions that will be communicated at the time of the promotion. Unless otherwise stated, promotional offers cannot be combined and are subject to availability and time limitations.
8. User Accounts
a. To access certain features of the Website, you may be required to create a user account.
b. You are responsible for maintaining the confidentiality of your account information and password.
c. You are responsible for all activities that occur under your account, and you agree to notify us immediately of any unauthorised use of your account.
d. We reserve the right to suspend or terminate accounts that violate these Terms.
9. Content and Intellectual Property
a. The Website and its content, including text, graphics, logos, images, and software, are owned by us or our licensors and are protected by intellectual property laws.
b. You may not reproduce, distribute, modify, or create derivative works from any content on the Website without our express written permission.
c. User-generated content remains your property, but you grant us a licence to use, display, and distribute such content in connection with our services.
10. Privacy
Your use of the Website is subject to our Privacy Policy, read above.
11. Disclaimers and Limitation of Liability
a. The Website and products are provided "as is" without warranties of any kind, either express or implied.
b. To the maximum extent permitted by law, we disclaim all warranties, including merchantability, fitness for a particular purpose, and non-infringement.
c. Our liability for any damages arising from your use of the Website or products is limited to the amount you paid for the relevant products, except where prohibited by law.
d. We are not liable for any indirect, incidental, special, or consequential damages.
12. Governing Law and Disputes
a. These Terms are governed by the laws of New Zealand.
b. Any disputes arising from these Terms or your use of the Website will be subject to the exclusive jurisdiction of the New Zealand courts.
c. If you are an Australian resident, nothing in these Terms affects your rights under Australian Consumer Law.
13. Termination
We reserve the right to terminate or suspend your access to the Website at our discretion, with or without notice, for any reason, including if you violate these Terms. Upon termination, your right to use the Website will cease immediately.
14. Force Majeure
We are not liable for any failure or delay in performance due to circumstances beyond our reasonable control, including natural disasters, government actions, or disruptions to internet services.
15. Severability
If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions will continue in full force and effect.
16. Changes to the Terms
We may update or revise these Terms at any time, and the most current version will be posted on the Website with a new effective date. Material changes will be notified by email where possible. Your continued use of the Website after changes become effective constitutes acceptance of the revised Terms.
17. Contact Us
If you have any questions or concerns about these Terms, please contact us at:
Email: hello@onnybody.com
Company: Mahina Group Limited (T/A ONNYBODY®)
Website: www.onnybody.com
